All Seventh Generation Laundry Detergent formulas are safe for both greywater systems and septic systems.

Yes, our laundry detergents are effective in cold, warm, and hot water washes. We suggest washing in cold water because it saves energy.

Temperature definitely affects the amount of sudsing in your laundry. When using Seventh Generation laundry products, higher temperatures will result in increased sudsing.

This can sometimes happen if you add the laundry tablet once the clothes are already in your washer. For best results, add the laundry tablet first, and then add your clothes. If you are using a machine that has a drawer for liquid detergent, make sure you are putting the tablet directly into the washer drum, and not into the drawer. If you followed these steps and are still seeing a bit of tablet left, it could be due to the tablet getting stuck among the clothes in your load. To remedy, try washing with fewer items, or selecting a wash setting that uses more water.

No, Seventh Generation dishwashing products do not contain phosphates. Phosphates cause explosive plant growth and algae blooms which can be toxic to aquatic life.

While our team hasn’t encountered this problem when we’ve used this product, if you are experiencing this issue, it could be due to the dosing drawer in your machine not opening. If you see that the dosing drawer isn’t opening, try popping a tablet right in the bottom of the dishwasher.

If you notice a residue on your dishes after running your dishwasher, try running your dishwasher on a hotter setting and pairing with a rinse aid. Alternately, the timing of the dishwasher drawer releasing the tablet may be a factor, and you can try placing the tablet directly in the bottom of your dishwasher.

No, Seventh Generation hand washes are not antibacterial and will not kill germs. Studies have shown that, when compared to washing with antibacterial hand soap, proper hand washing with non-antibacterial hand soap (lathering wet hands with soap for a long enough period of time to sing “row, row, row your boat” once and rinsing with warm water) will remove the equivalent amount of germs from hands.

For more information, see the CDC’s handwashing tips.

Make sure that you are using enough powder, and enough water! Fully dissolving the handwash powder could take about 20 seconds – which is the recommended duration for handwashing based on the CDC guidelines as well. If you still aren’t seeing lather after that amount of time, try adding a bit more handwash powder.

Our powdered hand soap is designed to be used as a powder. Since it does not contain any preservatives, we do not recommend dissolving it in water for use as a liquid soap solution.

If your Hand Wash Powder gets regular use, you should be able to leave the lid off without any issues. If used in a high humidity environment, like a bathroom, the additional moisture may cause some powder clumping over time. This can be easily addressed by shaking the can to break up the clumps.

With our hand wash, a little goes a long way. We generally use ¼ - ½ a teaspoon for each wash.

No, we do not use chlorine bleach in any of our products.

Try using a bit more powder! For best results, fully cover the surface of the water in your toilet bowl and then swirl a toilet bowl brush to clean away stains.

Each toilet is a bit different, but we have found that 2-4 tablespoons is usually just about right.

The Dry-Locked Technology in our kitchen cleaner powder has been formulated without water, so you may need to use a bit more water to unlock the hard-working ingredients. For best results, make sure to wet your cloth or sponge with plenty of warm water, and take 20-30 seconds to rub the powder in. We recommend using a European dish cloth, available at Grove Collaborative. While you can apply the cleaning powder directly to a surface, you will get better results applying the powder to a wet cloth or sponge and creating suds by squeezing between cleans. To prevent a residue from remaining on surfaces, be sure to rinse the cloth or sponge thoroughly, and run back over the surface with the damp cloth or sponge.

Some users find this happens if they use a bit too much cleaning powder for the job. Simply wipe down the surface with a damp cloth or sponge and the streaks should disappear.

Yes! These products are very versatile and offer a few different ways they can be used. (Before you try these out, always be sure to check for surface compatibility and use in a small inconspicuous spot first.)

• Try using our kitchen cleaner in your sink! Wet the sink basin first, and then sprinkle the kitchen cleaner all over. Wait a few minutes, and then use a cloth or sponge to clean. Rinse away the suds at the end, and your sink will sparkle.
• Our kitchen cleaner can also be diluted into a small amount of water (about a cup). Sprinkle a bit of powder into a bowl or small bucket and give it a few minutes to dissolve. Then you can dip a cloth or sponge into the solution and wipe down surfaces. (As we don’t include preservatives, make sure you pour out the solution after you finish cleaning.)

When using these new powder surface cleaners, we have found that ~¼ teaspoon is just about the right amount per use.

The Dry-Locked Technology in our bathroom cleaner powder has been formulated without water, so you may need to use a bit more water to unlock the hard-working ingredients. For best results, dampen the surface you intend to clean first (Ex: turn on the shower or tub for a short burst) and then apply the cleaning powder. Give the powder a few minutes to soak in if you have a really tough job. If there are granules left after you finish cleaning, try running the water for a few minutes and they should dissolve away.

Yes! These products are very versatile and offer a few different ways they can be used. (Before you try these out, always be sure to check for surface compatibility and use in a small inconspicuous spot first.)

• Our bathroom cleaner can be diluted into a small amount of water (roughly ½ cup) to create a paste. One member of our team loves to create this foamy mixture in a small bowl and then dip a brush into it to clean the shower/tub.
• Alternatively, our bathroom cleaner can be added to a bit more water (a few cups) to create a cleaning solution. Try mixing in a bowl or small bucket, and dipping a rag or sponge in as you clean. (As we don’t include preservatives, make sure you pour out the solution after you finish cleaning.)
• Try using our bathroom cleaner in your tub or shower! Wet the surface first and then sprinkle the bathroom cleaner all over. Wait a few minutes, and then use a cloth or sponge to clean. Rinse away the suds at the end, and your tub or shower will sparkle.

When using these new powder surface cleaners, we have found that ~¼ teaspoon is just about right the right amount per use.